Effective Date: 11/07/2026
Last Updated: 11/07/2026
This Privacy Policy explains how M/s FAUBIX ("FAUBIX", "we", "us", or "our") collects, uses, shares, and protects information when you use eInvoicePro and related websites or services (the "Platform").
1. Who We Are
The Platform is operated by M/s FAUBIX, Office # 907, 9th Floor, Chapal Plaza, Hasrat Mohani Road, off I.I. Chundrigar Road, Karachi, Pakistan. Contact: info@faubix.com | +92 326 833 7716.
2. Information We Collect
Depending on how you use the Platform, we may collect:
- Account and contact details (name, email, phone, company name)
- Tax identifiers (NTN, STRN) and business registration details you provide
- Login and security information (credentials are stored securely; we do not ask for card PINs)
- Invoice, customer, and transaction data you enter into the Platform
- Payment confirmation details from our payment partners (card/wallet data is handled by the payment gateway)
- Technical logs (IP address, device/browser type, usage timestamps) for security and support
3. How We Use Information
We use information to:
- Provide, operate, and improve the Platform
- Enable FBR digital invoicing integration and related compliance features
- Process subscriptions, billing, and customer support
- Detect abuse, secure accounts, and prevent fraud
- Meet legal and regulatory obligations
4. Sharing of Information
We may share information with:
- Federal Board of Revenue (FBR) and other competent authorities where required by law or for Platform operation
- Payment gateways / banks to process payments
- Hosting, infrastructure, and support service providers under confidentiality obligations
We do not sell your personal data for advertising.
5. Consent
By creating an account or using the Platform, you consent to collection and processing of information as described in this Policy and our Terms & Conditions, except where disclosure is required by law.
6. Data Security
We apply reasonable technical and organizational measures to protect information. You are responsible for keeping your login credentials confidential and for security on your own devices and networks.
7. Retention
We retain information while your account is active and for as long as needed for legal, tax, accounting, dispute, or security purposes. After termination, data may be deleted after a reasonable retention period, except where retention is required by law or where fraud/misuse requires immediate deletion as stated in our Terms.
8. Your Choices
You may request correction of your account information or ask questions about your data by contacting info@faubix.com. Where legally permitted, you may request deletion; some records may be retained for compliance.
9. Cookies and Similar Technologies
Our websites may use essential cookies for login/session operation and may use analytics cookies to understand site usage. You can control cookies through your browser settings.
10. Children
The Platform is intended for registered businesses and authorized users, not for children under 18.
11. Changes
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of the Platform after changes means you accept the updated Policy.
12. Contact
For privacy inquiries: info@faubix.com | +92 326 833 7716